DANIEL AKOR OCHIGBO

Client Relations & Service Delivery Professional

About

Results-oriented professional with a strong foundation in sociology and a proven ability to foster positive client relationships and deliver exceptional service. Adept at optimizing operational workflows, managing administrative tasks, and collaborating effectively within team environments. Committed to leveraging strong communication, organizational, and problem-solving skills to drive value and achieve organizational objectives.

Work Experience

National Youth Service Corps (NYSC)

NIGERIAN NAVY SECONDARY SCHOOL

Dec 2025 - Present

Fulfilled national service obligations, contributing to community development and organizational objectives through structured programs.

  • Participated in national service initiatives, demonstrating commitment to civic responsibility and community engagement.
  • Developed discipline and adaptability through structured service activities.
  • Collaborated effectively with peers and supervisors to achieve program goals within a structured environment.

Kitchen Assistant

Japanese And Thai Resturant

Dec 2025 - Present

Supported kitchen operations and customer service in a fast-paced restaurant environment.

  • Provided comprehensive assistance to the Head Chef, optimizing food preparation processes and maintaining high standards of kitchen hygiene.
  • Managed customer orders accurately and efficiently, ensuring timely delivery of food and beverages to enhance dining experience.
  • Contributed to a positive team environment, supporting colleagues to meet operational demands and customer expectations.

Education

Secondary Education

Government Day Secondary School, Masaka

Sociology

Federal University Lafia

Junior Secondary Education

Government Junior Secondary School, New Nyanya

Primary Education

Pilot Science Primary School, Masaka

Languages

English (Fluent) , Nigerian Pidgin (Proficient) , Idoma (Proficient)

Skills

Customer Relations

  • Customer Service
  • Client Relationship Management
  • Conflict Resolution
  • Customer Satisfaction

Operational Efficiency

  • Workflow Optimization
  • Task Management
  • Problem Solving
  • Adaptability
  • Autonomy

Teamwork & Collaboration

  • Team Leadership
  • Cross-functional Collaboration
  • Interpersonal Skills

Organizational & Administrative

  • Time Management
  • Record Keeping
  • Office Administration
  • Data Entry

Relationship Management

  • Stakeholder Engagement
  • Workplace Relations
  • Networking

Microsoft Office Suite

  • Microsoft Word
  • Microsoft Excel

Communication

  • Verbal Communication
  • Written Communication
  • Active Listening
  • Presentation Skills

Interests

Discussions

  • Healthy Discussions
  • Debate
  • Critical Thinking

Sports

  • Watching Football

Reading

Travel

  • Travelling

References

Available on Request

References available upon request.